Payments Academy

Business Analyst

The working BA path: requirements, messaging, reconciliation, exceptions and product management, ending in the capstone project.

158Core lessons
22Chapters
12.3Hours of narration
5Simulators

Who this is for

A business analyst working on payments, or moving into payments from another domain.

Prerequisites

The Beginner pathway, or equivalent working knowledge of payments.

Recommended sequence

Work through the chapters in this order. Within each chapter, complete the core lessons listed.

  1. What money is (All lessons)
    Money first: what a payment actually moves.
  2. What is a Payment (All lessons)
    Foundations refresh: what a payment is.
  3. Payment Lifecycle End to End (All lessons)
    The lifecycle you will analyse, test and explain.
  4. Lifecycle timelines and failure modes (All lessons)
    Lifecycle timelines: the flow you will analyse.
  5. Accounts and balances (All lessons)
    Accounts and balances: where the money sits.
  6. Ledger, posting and reconciliation (All lessons)
    Ledger and posting: how a payment is recorded in the books.
  7. BA Practical Workshop (All lessons)
    The BA workshop: requirements, process modelling, business rules, user stories, BRD and FSD.
  8. BA practice depth (Lessons 1-8)
    BA practice depth: Gherkin, traceability, SIT and UAT, negative testing, defect management, production support, root cause analysis.
  9. ISO 20022 Fundamentals (All lessons)
    ISO 20022 fundamentals.
  10. pacs.008 Deep Dive (All lessons)
    pacs.008 deep dive: the message you will see most.
  11. MT to MX Migration and CBPR+ (All lessons)
    MT to MX migration and CBPR+.
  12. Claims, enquiries and case management (All lessons)
    Claims, enquiries and case management: the messages behind every investigation.
  13. Charges, FX and gpi Tracking (All lessons)
    Charges, FX and gpi tracking.
  14. Payment Reconciliation (All lessons)
    Reconciliation.
  15. Payment Exceptions and Investigations (All lessons)
    Exceptions and investigations.
  16. Cross-border investigations (All lessons)
    Cross-border investigations: tracing a payment that has gone wrong.
  17. Payment Data Model and Mapping (All lessons)
    The payment data model and mapping.
  18. Payment Product Management (All lessons)
    Payment product management.
  19. Product strategy and business models (Lessons 1-7)
    Product strategy and business models: pricing, unit economics and the business case for a payments change.
  20. Scheme onboarding, market expansion, build versus buy (Lessons 1-7)
    Scheme onboarding, market expansion and build versus buy: taking a payments product to a new market.
  21. Payment Platform Architecture and Your Career (Lessons 4-7)
    Career content from the Professional Masterclass: the BA and payments SME roles.
  22. Capstone Project (All lessons)
    Capstone project, at the end of the pathway.

Simulators and labs

Assessments

Capstone: Capstone project (ch29)

Complete the capstone project at the end of the Professional pathway.

Deliverable: The ch29 capstone project: a full business analysis deliverable for a payments change.

Completion criteria