Payments Academy

Payment Product Management

D14 Business analysis and professional practice · 7 lessons

Version 1.0 | Last reviewed 2026-11-05

Learner applies product management to payments, defining a product vision, roadmap, metrics, and pricing, and writes a product brief for a new payment feature. Learner practises this skill on realistic banking cases, explaining the reasoning clearly and using correct terminology throughout the work.

Payment product management: from idea to a payment product customers pay for.

What You Can Do After This Chapter

Learning objective. Learner applies product management to payments, defining a product vision, roadmap, metrics, and pricing, and writes a product brief for a new payment feature. Learner practises this skill on realistic banking cases, explaining the reasoning clearly and using correct terminology throughout the work.

Practical assessment. Learner writes a product brief for instant cross-border payments for small businesses, covering target users, problem, solution, pricing for a 1,000 dollar transfer, and success metrics. Learner then builds a three-quarter roadmap with five features prioritised by value and effort, and defines three metrics with targets and measurement methods. Learner presents the work with calculations and assumptions stated clearly, then reviews it against the chapter checklist and corrects any gaps before submission.

Expected deliverables.

Completion criterion. Learner defines users, problem, and solution clearly, prioritises five features with reasons, and sets three measurable metrics with targets. Judgement covers accuracy, completeness, and clear written explanation in the submitted work.

In this chapter
  1. What a Payment Product Manager Actually Does
  2. Product Lifecycle: Discovery, Build, Launch, Grow, Retire
  3. Pricing, Fees, Interchange and Commercial Models
  4. SLAs, KPIs and Measuring Product Health
  5. Roadmaps, Prioritisation and Stakeholder Management
  6. Scheme Changes, Regulatory Change and Product Impact
  7. Exercise: Write a Business Case for an Instant Payments Product

Start Lesson 1: What a Payment Product Manager Actually Does →